Cancellation Policy

At MEE Consultancy , we understand that unforeseen circumstances may arise, and we strive to accommodate our clients' needs as best we can. To ensure a fair and transparent process, we have established the following cancellation policy:
 

Cancellation Process
To cancel a scheduled workshop or coaching session (virtual or face to face), clients must provide written notice to our team. This can be done via email. Please note that verbal cancellations will not be accepted.

 

Timelines and Expected Payment
The amount of payment that will be expected from the client will depend on the number of days between the cancellation and the scheduled delivery date, as outlined in the following sliding scale.

Workshop 
•    30 days or more prior to delivery: No payment expected
•    15-29 days prior to delivery: 25% of the total invoice amount
•    7-14 days prior to delivery: 50% of the total invoice amount
•    6 days or less prior to delivery: 100% of the total invoice amount

 

Coaching session 
•    15 days or more prior to delivery: No payment expected
•    7-14 days prior to delivery: 25% of the total invoice amount
•    1-6 days prior to delivery: 50% of the total invoice amount
•    Within 24 hours: 100% of the total invoice amount

 

Rescheduling
If a client needs to reschedule a training or coaching session, they may do so without penalty, provided they give at least 7 days’ notice. Rescheduling requests made within 7 days of the scheduled delivery date may be subject to a 20% rescheduling fee.

Extenuating Circumstances
We understand that there may be exceptional circumstances that warrant a deviation from this policy. In such cases, clients are encouraged to contact our team directly to discuss their situation. We will review each request on a case-by-case basis and make every effort to find a suitable solution.

By adhering to this cancellation policy, we aim to maintain a fair and transparent process while ensuring the best possible experience for our clients. If you have any further questions or concerns, please don't hesitate to reach out to our team.